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Achieving Business Success by Empowering Disabled Employees

Posted August 29, 2024

AudioEye

Posted August 29, 2024

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In this post, Justin McCarthy-Contreras, an Operations Coordinator at AudioEye, talks about the importance of hiring people with disabilities and shares his own experiences navigating the modern-day workforce as a person with a Traumatic Brain Injury (TBI).

Surviving a near-fatal accident that resulted in a Traumatic Brain Injury (TBI) has profoundly shaped who I am today. This life-altering event nurtured traits such as resilience and adaptability, which continue to guide me as I navigate the modern-day workforce. These experiences have reinforced the importance of empowering disabled individuals within the workplace, not only as a moral obligation but as a strategic advantage for businesses.

According to a 2023 report by the World Health Organization, 1.3 billion people experience a disability. Hiring individuals with disabilities embraces their unique perspectives and talents that could be forgotten during any product stage. Adding new features to a product, service, or any business process helps companies gain a competitive edge through enhanced creativity and problem-solving. Individuals with disabilities make up 16% of the world and can deliver innovative solutions that resonate with a broader audience yet many overlook the aspect of hiring and including employees with disabilities. In fact, according to the Bureau of Labor Statistics, people with disabilities are twice as likely as a non-disabled person to be unemployed. Beyond the moral of accepting all individuals, there are compelling business reasons for companies to seek out and support employees with disabilities. 

Applying for jobs as a disabled individual was a challenging task. Initially, I thought graduating college with a bachelor’s degree would aid my job applications after I found many businesses seeking employment. Despite applying to companies in my preferred field, I hardly got any responses to applications. Most employers dismissed my application, citing a lack of experience, despite my qualifications. My work history was limited, not by choice, but due to the severe TBI I endured during college. In a sea of rejections, AudioEye stood out. They recognized and valued the unique contributions that individuals with disabilities like myself can bring to the table.

As a professional at AudioEye, I’ve witnessed firsthand the transformative impact of inclusivity. Unlike other companies, AudioEye saw beyond my disability and focused on my potential and qualifications. They provide digital tools that accommodate diverse needs, fostering an inclusive work environment where every employee can thrive.

After over six years with AudioEye, I've seen firsthand their commitment to delivering top-quality service, not only to those who visit the websites we support but also to every member of our workforce. The client reviews I handle consistently affirm that our services meet the highest accessibility standards. At work, I'm valued for my contributions, not defined by my disability.

As we look to the future of business, it’s becoming increasingly clear that embracing diversity and inclusivity is not just a moral imperative, but a strategic advantage. The importance of hiring employees with disabilities cannot be overstated. By fostering a workplace culture that values diversity and actively supports individuals with disabilities, companies are better positioned to drive innovation, enhance employee satisfaction, and ultimately achieve sustainable growth.

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