What to Look for in Accessibility Management Software in 2025
What to Look for in Accessibility Management Software in 2025
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Accessibility management software can help you create more accessible and compliant online experiences and open your digital doors to a wider audience. Below, we'll explore the top questions to ask when evaluating accessibility platforms to help you find one that aligns with your business' specific goals.
If your website ignores 25% of its users, that’s an enormous missed opportunity. And if you ignore digital accessibility, you’re making that mistake.
Worldwide, more than one billion people have a disability, not including those who experience temporary or situational disabilities. Just 3% of the web is fully accessible for these users, despite the rising number of web accessibility lawsuits filed under laws like the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA).
That needs to change — and you can help. By following the latest Web Content Accessibility Guidelines (WCAG), organizations can provide better experiences for all users and enjoy the substantial business benefits of inclusive design.
Of course, that’s a much easier task with the right tools. Accessibility management software can help you test content against WCAG accessibility standards, fix issues that impact real users, and track your improvements.
With numerous accessibility solutions available, finding a tool that aligns with your goals and provides a better user experience can feel overwhelming. Below, we’ll explore the top things to look for in accessibility management platforms to help you create more accessible and compliant digital experiences.that your organization plays its part, you’ll need to find the best tools to align with your goals.
What to Look for in Accessibility Management Software
Whether you're new to digital accessibility or looking to upgrade your tools, it’s important to find software that aligns with your organization’s needs. Here’s what to look for when evaluating accessibility management software:
1. Automated Testing
Good accessibility testing tools should include robust automated testing to catch common accessibility issues like missing alt text or poor color contrast. The strongest platforms test your content regularly, identifying new issues as they arise rather than just at a single point in time.
Look for tools that:
- Continuously monitor your web pages, mobile apps, and responsive mobile designs.
- Test across WCAG criteria, including Level AA or higher.
- Provide actionable insights, not just error reports.
2. Manual Testing and User Insights
Automated testing is essential but can’t identify every issue. Human judgment is critical for understanding real-world usability, especially for people using assistive technology such as screen readers.
The best tools will either provide expert-led manual testing services or support your team with resources to conduct their own. Ideally, testing should involve people with disabilities or accessibility experts to ensure real-world impact.
3. Fix Capabilities
Identifying issues is only half the battle. Choose a platform that goes beyond pointing out problems by helping you fix them.
Look for software that:
- Offers automated fixes for common WCAG violations.
- Provides detailed guidance on how to fix more complex issues.
- Supports hybrid workflows where automation and manual fixes work together seamlessly.
4. Integration with Development Workflows
Your accessibility efforts should fit naturally into your existing design and development processes. Accessibility management software that integrates with your CMS, design tools, and CI/CD pipelines can make accessibility a seamless part of your workflow.
Look for platforms that:
- Offer plug-ins or extensions for popular CMS platforms like WordPress or Drupal.
- Provide APIs to customize and extend functionality.
- Integrate with project management tools like Jira or Asana.
5. Legal Support
Accessibility is not just about inclusion — it’s also a compliance issue. The Department of Justice and other governing bodies have clarified that digital accessibility is required under laws like the ADA, EAA, etc.
Top-tier accessibility tools offer legal support, such as:
- Detailed compliance documentation.
- Accessibility statements and certifications.
- Guidance or representation for accessibility-related lawsuits.
6. Flexibility and Scalability
Whether you’re running a small business or a global enterprise, your accessibility software should scale to meet your needs. Look for platforms with flexible pricing models, customizable features, and options to grow with your organization.
Will Web Accessibility Software Ensure ADA Compliance?
For ADA compliance, the Department of Justice recommends testing content with both automated and manual methods, using the Level AA standards of WCAG 2.0 or higher as a benchmark for compliance.
Automated software cannot guarantee accessibility compliance, period — currently, no artificial intelligence is capable of exercising human judgment, which is essential for fixing certain accessibility issues.
However, there’s a clear place for automation in the fight for an inclusive internet: AI tools can instantly detect (and sometimes fix) common WCAG failures at scale. Tools like AudioEye can also highlight issues that might impact accessibility and provide guidance for human-led testing.
Key Questions to Ask When Evaluating Accessibility Management Software
- Does it provide both automated and manual testing?
- How does it integrate with my existing tools and workflows?
- What options for resolving accessibility errors does it offer?
- Does it include resources for training and educating my team?
- Can it provide legal support or documentation if needed?
By focusing on these areas, you’ll be better equipped to find accessibility management software that supports your goals — and helps create a more accessible internet for everyone.
Still Shopping? Test These Free Accessibility Tools from AudioEye
Accessibility is a journey, not a destination. If you’re not ready to invest in a comprehensive accessibility management software suite, you can still take basic steps to improve your knowledge of inclusive design.
For example, AudioEye’s Color Contrast Checker tests any page for low-contrast text — one of the most common WCAG violations. You can also input individual color pairs to test against WCAG standards and prevent contrast issues from impacting your users.
You can also start by scanning a page with the AudioEye Website Accessibility Checker. Powered by the industry’s most comprehensive issue detection technology, the Website Accessibility Checker scans for 30 WCAG success criteria — more than any other tool on the market.
Ready to streamline your path to a more accessible website? Get started with a free accessibility scan below. Or schedule a demo to see how AudioEye can optimize your digital experiences for all users.
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