Case study

AudioEye Successfully Defends Babylon Marine in Precedent ADA Case

How AudioEye Helped

  • Audited the validity of the claim and confirmed issues were not true

  • Drafted a custom legal response to the Plaintiff

  • Demonstrated Babylon Marine’s proactive digital accessibility approach with AudioEye

  • Successfully defended Babylon Marine in their defense against a pervasive serial plaintiff

Background

boat docked in harbor with law balance symbol

Background

Babylon Marine is a full-service marina located in Babylon, New York, for the past 45 years. Prior to the plaintiff dropping their case, Babylon Marine had been an AudioEye client since July 2021, which enabled them to vigorously defend against any claim of non-compliance.

Precedent ADA Case

law hammer with paper with accessibility icon

Precedent ADA Case

The complaint alleged the AudioEye customer's website contained multiple accessibility issues in violation of the Americans with Disabilities Act (ADA). AudioEye demonstrated to the court and plaintiff that Babylon Marine did not have any issue which would prevent people with disabilities from using the website. The case was dismissed for no monetary settlement or other relief in a first of its kind case.

Results + Partnership Outcomes

Results + Partnership Outcomes

AudioEye's unique combination of AI-based technology coupled with industry experts in accessibility compliance facilitated the dismissal of this lawsuit.

  • Case dismissed by the court, as the Plaintiff dropped the complaint after receiving the custom legal response.

  • One day for AudioEye’s team to deliver first custom response to the plaintiff’s legal claims.

  • $0 penalty and zero settlement cost for the customer after the case was dismissed.

  • 90+ hours saved by the customer fixing the website for accessibility issues.

The dismissal of the case against Babylon Marine without a settlement is a significant achievement. In the vast majority of website accessibility lawsuits, companies pay legal fees, settle, and then fix their websites. This underscores the importance of choosing the right accessibility partner, like AudioEye, which offers a comprehensive approach that helps your site reduce legal risk. Unlike others that rely only on automation—leaving companies vulnerable—AudioEye combines automation with expert support from accessibility and legal specialists to ensure ongoing compliance.

babylon Marine

"We appreciate how AudioEye stepped in to stand by their work and how effective they were in resolving the claim. AudioEye was an invaluable partner throughout the entire process.”"

Andrew Mirra - Babylon Marine

Partner with AudioEye

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