2025 Digital Accessibility Index

Industry Insights

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INDUSTRY INSIGHTS

Where can companies improve their accessibility most?

When we talk to customers and prospects about custom accessibility testing, we recommend they prioritize a few key areas of their site. For retail brands, that might be product pages or checkout forms. For healthcare providers, that might be patient portals.

The idea is to quickly improve compliance and reduce legal risk by focusing on the most-visited areas of their website first. In this report, we’ve taken the same approach for our industry insights. Our goal? Cut through all the big-picture data and focus on some of the biggest accessibility gaps for each industry, based on how users typically interact with that type of website.

“Companies that prioritize accessibility and usability aren’t just meeting legal requirements — they’re ensuring that millions of people with disabilities can fully engage with digital content just like everyone else.”

— Michael Paciello, Chief Accessibility Officer | AudioEye