2025 Digital Accessibility Index
Conclusion
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The path forward for digital accessibility
The digital accessibility landscape is at a breaking point. On one side, millions of unresolved accessibility issues continue to pile up. On the other, new and evolving regulations — including the ADA and EAA — are setting strict requirements and deadlines for compliance. Companies that don’t take a proactive approach risk legal exposure, reputational harm, and lost business opportunities.
Our latest scan revealed that most websites have hundreds of pages, each with hundreds of accessibility violations. Addressing these issues at scale requires more than a quick fix — it demands a strategy that blends automation for efficiency and expert custom testing for accuracy. Relying solely on one or the other is a losing game.
“Companies that prioritize accessibility and usability aren’t just meeting legal requirements — they’re ensuring that millions of people with disabilities can fully engage with digital content just like everyone else.”
— Michael Paciello, Chief Accessibility Officer | AudioEye
For industries like retail, healthcare, government, and finance, the stakes are even higher. Accessibility barriers don’t just cause frustration — they block access to essential services, from online banking to healthcare portals. That’s why we stress the importance of prioritizing key user flows — such as checkout processes, patient portals, and tax payment systems — for expert testing while using automation to continuously scan, monitor, and fix issues across the entire site.
Companies that fail to act now will soon find themselves scrambling to catch up — reacting to lawsuits, compliance violations, and customer frustration. The companies that build accessibility into their strategy today will be the ones that thrive tomorrow, reducing risk while creating accessible, seamless digital experiences for all users.
MethodologyTo evaluate the current state of digital accessibility, AudioEye conducted a comprehensive scan of over 420,000 web pages across 15,000 websites, representing a wide range of industries, including retail, healthcare, government, and education.
Using AudioEye’s industry-leading automated accessibility scanner, we tested over 900 million page elements, such as images, forms, links, and interactive components, against the WCAG 2.2 Level A/AA standards. This automated process identified more than 297 million accessibility issues, offering insights into the most common violations and their distribution across industries.
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Bar chart showing increases from 2023 to 2025 in total element tests per page, WCAG 2.2 criteria tested, and average issues per page.
Our Approach
AudioEye can help you detect and fix more accessibility issues
Our combination of AI-based automation, custom accessibility testing, and dedicated legal support helps us deliver the best protection — all backed by the industry’s only money-back guarantee for each page we certify.
Industry-leading automation
Our automated accessibility platform tests for more issues than any other solution. And with the industry's most automated fixes, we can fix up to 50% of issues detected within minutes of installing.
Expert accessibility testing
Our experts work with 80+ members of the disability community to test key pages on your website — helping us check more WCAG criteria and identify accessibility issues that automation cannot detect.
Custom accessibility fixes
Unlike consultants who make you fix issues yourself, our experts write custom, code-based fixes for issues that cannot be fixed by automation — or provide guidance on issues your team needs to fix.
Dedicated legal support
If you receive a demand letter or legal claim, our team has your back with a claim analysis and custom legal response — all backed by the industry’s only money-back guarantee for each page we certify.
Uncover the biggest barriers on your site
Get a free scan of any URL to learn which WCAG requirements you fail most often.
About AudioEye
AudioEye exists to ensure the digital future we build is accessible. The gold standard for digital accessibility, AudioEye's comprehensive solution combines industry-leading AI automation technology with expert fixes informed by the disability community. This powerful combination delivers industry-leading protection, ensuring businesses of all sizes — including over 127,000 customers like Samsung, Calvin Klein, and Samsonite — meet and exceed compliance standards.
With 24 US patents, AudioEye’s solution includes 24/7 accessibility monitoring, automated WCAG issue testing and fixes, expert testing, developer tools, and legal protection, empowering organizations to confidently create accessible digital experiences for all.
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