Check the box on digital accessibility compliance

ADA compliance for SaaS refers to meeting the accessibility requirements outlined in the ADA, particularly as they apply to digital products and services. This ensures that your software is accessible to people with disabilities, including those who use assistive technologies such as screen readers or alternative input devices. 

For SaaS companies, ADA compliance is essential not only for providing an inclusive experience but also for avoiding potential legal claims and serving clients in regulated industries, such as education, healthcare, and government.

Making your SaaS software accessible isn’t just about meeting compliance requirements — it’s about creating a better user experience for everyone. When your platform meets ADA and WCAG standards, more users can navigate, understand, and enjoy your product, which helps keep customers engaged and reduces churn. It also protects your business from costly legal risks and preserves your reputation. 

Working with an accessibility partner like AudioEye provides you with the guidance and tools to stay compliant without slowing down your development. With our Expert Audits, Automated Fixes, and Active Monitoring, you can focus on building great software while knowing accessibility is built in from the start.

Under Title II of the ADA, third-party vendors that provide digital services to publicly funded entities must also follow the latest accessibility guidelines and requirements. For example, suppose a public entity uses a vendor’s software to deliver services (e.g., managing public records, processing applications, or providing community information). In that case, that software becomes part of the entity’s “programs, services, or activities” and must be ADA-compliant.

Failing to comply with the latest accessibility requirements can result in legal consequences, including potential lawsuits or penalties. From a business perspective, non-compliance can exclude people with disabilities from accessing online services and information, leading to a loss of customers and damage to the brand's reputation.

AudioEye provides a comprehensive suite of digital accessibility solutions — from automated accessibility monitoring and fixes to expert testing and training — to help software vendors comply with the latest accessibility requirements.

Digital accessibility ensures that everyone, including people with disabilities, can use software platforms. Accessible design removes barriers that prevent users from navigating, understanding, or interacting with digital content, whether they rely on assistive technologies like screen readers, voice input, or alternative navigation platforms. This helps SaaS businesses expand their user base, improve usability for all, and lower legal and compliance risks.

Accessibility tools like AudioEye’s Digital Accessibility Platform help SaaS companies identify and fix accessibility barriers, monitor ongoing compliance, and provide expert guidance. Using these tools, you can improve the experience for all users while reducing the risk of legal claims and protecting your business reputation.

According to AudioEye’s 2025 Digital Accessibility Index, the most common accessibility barriers in the SaaS industry include inaccessible images, poor color contrast, lack of keyboard accessibility, and inaccessible forms and links. Each of these barriers can make it difficult for users with disabilities to navigate or interact with software platforms or shut them out altogether.

SaaS companies can ensure compliance at scale by combining automated accessibility tools with expert audits. Platforms like AudioEye, for example, continuously monitor your software, identify and fix accessibility issues, and provide ongoing reporting. By integrating accessibility into your development workflow and addressing issues proactively, you can maintain compliance across your products while delivering a seamless experience for all users.

Yes! AudioEye’s Active Monitoring tests for new accessibility issues every time a user loads a new page on your website. Regardless of how often your content changes, AudioEye helps you detect accessibility issues before they impact your customers or result in legal risk.